Pub. 57 2016-2017 Issue 1

4 Dealers’ Choice OFFICIAL PUBLICATION OF THE TEXAS AUTOMOBILE DEALERS ASSOCIATION The Dealers’ Choice is a publication of The newsLINK Group and is the official publication of Texas Automobile Dealers Association. The Dealers’ Choice is published 4 times per year by The newsLINK Group, LLC. The statements and opinionsexpressedhereinare thoseof the individual authors and do not necessarily represent the views of Dealers’ Choice, or its publisher The newsLINK Group, LLC. Any legal advice should be regarded as general information. It is strongly recommended that one contact an attorney for counsel regarding specific circumstances. Likewise, the appearance of advertisers does not constitute an endorsement of the products or services featured by The news- LINK Group, LLC. About the cover: In Volunteer Service to Texas Dealers’ Choice OFFICIAL PUBLICATION OF THE TEXAS AUTOMOBILE DEALERS ASSOCIATION FALL2016 Volume 56, Issue 3 April Ancira and Taylor Harper Leading theWay TheUltimateVolunteers for theGreaterGood Scan this code with your smart phone for a direct link to the TADA website. HERMES C R E AT I V E AWA R D S 2015 2015 6 April Ancira: San Antonio’s Guardian Angel 12 Taylor Harper: The Power of a Loving Mother 14 Negotiating Software Contracts – Successfully Negotiating a Warranty Section 17 American Financial Wins Dealers Choice Award 18 NADA Response to the Federal Trade Commission (Part Two) 6 12 18 14