Pub. 59 2018-2019 Issue 1

12 Texas Dealer Academy W.B. Cavender Takes the Reins I n San Antonio, TDA learned from the best in the business during their three day meeting in June. The young Texas dealers’ partner in education, NADA University, was in the house to provide their expertise on running a successful dealership. Headed by Peter Fong, NADA Senior Vice President for Dealership Opera- tions, NADA is the leading source for dealership training. The TDASanAntoniomeeting was led byCamronWilson, Director of Tailored Training and Business Development for NADA, and Georgia Munson, one of the most dynamic experts on dealership operations. Their half-day session featured academy members presenting their own analyses of dealership issues and problem solving. Joni Stuker joined the academy members in the afternoon to discuss the key steps to building a powerful client retention and consistent traffic solution for dealerships. The Stuker name is legendary in franchised dealer circles, and Joni Stuker continues that